E-SCM and CRM

E-Supply Chain Management

•OceanGuaranteed Service from China to Port of Long Beach, CA and then to the distribution center in New Jersey takes 20 days.

•At origin, OceanGuaranteed containers are loaded last onto ships and are first off once the ship reaches the Port of Long Beach.

•OceanGuaranteed also has a lower carbon footprint than airfreight. According to data from the Network for Transport and the Environment, containerships on average produce 97 percent less carbon emissions and use only 1.3 percent of the energy of an air freighter to transport one ton of cargo one kilometer.

•The Company requires all employees and management who have direct responsibility for supply chain management to take a course directed at raising awareness regarding the risks of human trafficking and slavery in supply chains, identifying potential risks and addressing those risks when human trafficking and slavery are suspected.

Customer Relationship Management

For E-Commerce

•Call a customer service representative from Michael Kors: 1.800.908.1157

•E-mail

      Hyperlink on website to send an e-mail to Michael Kors

•Online Chat

      With a customer service representative for Michael Kors